Terms of Service

IWS designs products which aims to enhance your health and improve your productivity at work. These Terms of Service (“Terms”) govern your use of Altizen, our smart workdesk, our websites, including www.altizen.com, the software embedded in Altizen devices, the Altizen software, the Altizen mobile applications, and other Altizen services (collectively, the “Altizen Service”).

You must accept these Terms to create an Altizen account and to use the Altizen Service. If you do not have an account, you accept these Terms by visiting Altizen at www.altizen.com or using any part of the Altizen Service. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT CREATE AN ACCOUNT, VISIT WWW.ALTIZEN.COM OR USE THE ALTIZEN SERVICE.

These Terms May Change

These Terms will change over time. If we make minor changes to the Terms without materially changing your rights, we will post the modified Terms on www.altizen.com. We will notify you by email, through the Altizen Service, or by presenting you with a new Terms of Service to accept if we make a modification that materially changes your rights. When you use the Altizen Service after a modification is posted, you are telling us that you accept the modified terms.

Read Our Privacy Policy

Any information that IWS collects through your use of the Altizen Service is subject to the Altizen Privacy Policy, which is part of these Terms.

Who Can Use Altizen?

You may use the Altizen Service if you are over 13 years of age and are not barred from receiving services under applicable law. You may connect to the Altizen Service using a device that is manufactured, distributed, or sold by or on behalf of IWS; the Altizen mobile applications; the Altizen Connect software; approved third-party applications; or www.altizen.com (“Authorized Connections”). You may not connect to the Altizen Service with any device that is not manufactured, distributed, or sold by or on behalf of Altizen (such as a counterfeit version of an Altizen Product); otherwise intends to resemble or purports to be a Altizen Product; or any unauthorized application or-third party connection. Any violation or attempted violation of this provision may result in the immediate termination of your ability to access the Altizen Service. If you have questions about whether a product or application qualifies as an Authorized Connection, please contact [email protected].

Creating an Account

Full use of the Altizen Service requires that you create an account by providing us with a valid email address and strong password. You are responsible for all activity that occurs in association with your account. IWS is not liable for any loss or damages caused by your failure to maintain the confidentiality of your account credentials

We may need to contact you about your use of the Altizen Service. These communications are part of the Altizen Service and you may not opt-out from receiving them. You can manage and opt-out from receiving other communications and keep your email address up-to-date from your account settings.

Necessary Equipment

Full use of the Altizen Service is dependent upon your use of a device with adequate software or a supported mobile device and Internet access. The maintenance and security of this equipment may influence the performance of the Altizen Service and it is your responsibility to ensure the equipment’s functionality.

Posting Your Content On The Altizen Service

You may post photos, comments, and other content (“Your Content”) to the Altizen Service. You retain all rights to Your Content that you post to the Altizen Service. By making Your Content available on or through the Altizen Service you grant to IWS a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform and distribute Your Content only in connection with operating and providing the Altizen Service.

You are responsible for Your Content. You represent and warrant that you own Your Content or that you have all rights necessary to grant us a license to use Your Content as described in these Terms. You also represent and warrant that Your Content and the use and provision of Your Content on the Altizen Service will not:

  • Infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy
  • Violate, or encourage any conduct that would violate, any applicable law or regulation or would give rise to civil liability.
  • be fraudulent, false, misleading or deceptive;
  • be defamatory, obscene, pornographic, vulgar or offensive;
  • promote discrimination, bigotry, racism, hatred, harassment or harm against any individual or group
  • be violent or threatening or promote violence or actions that are threatening to any person or entity; or
  • promote illegal or harmful activities or substances.

You also agree that Your Content will comply with the following guidelines:

  • Do not post profane or explicit content.
  • Do not post profile pictures that might be considered inappropriate.
  • Do not post, advertise, or promote products or services commercially.

IWS’ Rights

“Altizen Content” includes any text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Altizen Service to you. Except for Your Content, Altizen Content, the Altizen Service and its underlying technology are protected by copyright, trademark, patent, intellectual property, and other laws of the Singapore and foreign countries. You agree not to remove, change or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Altizen Service.

What You Can Do On The Altizen Service

The Altizen Service is intended for your personal, non-commercial use. Altizen grants you a limited, non-exclusive, non-transferable, non-sublicensable license to

  • Access and view the Altizen Content,
  • Access and use the software and mobile applications provided by the Altizen Service, and
  • Use the software that is embedded into Altizen products as authorized in these Terms. This license is provided solely for your personal use and enjoyment of the Altizen Service as permitted in these Terms.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Altizen Content, Altizen Service or any portion thereof, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by IWS in relation to Altizen or its licensors, except for the licenses and rights expressly granted in these Terms.

Things You Cannot Do On The Altizen Service

Except to the extent permitted by law, you may not perform, attempt to perform, or encourage or assist others in performing any of the following while accessing or using the Altizen Service:

  • Use, display, mirror or frame the Altizen Service or any individual element within the Altizen Service, Altizen’s name, any Altizen trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without IWS’ express written consent;
  • Access or tamper with non-public areas of the Altizen Service, IWS computer systems, or the technical delivery systems of Altizen’s providers;
  • Test the vulnerability of any Altizen system or breach any security or authentication measures;
  • Circumvent any technological measure implemented by IWSor any of Altizen’s providers or any other third party (including another user) to protect the Altizen Service or Altizen Content;
  • Access the Altizen Service or Altizen Content through the use of any mechanism other than through the use of an Authorized Connection, Altizen Service or Altizen API; or
  • Modify, decompile, disassemble, reverse engineer, tamper with or otherwise attempt to derive the source code of any software that IWS provides to you or any other part of the Altizen Service.

Our Enforcement Rights

We are not obligated to monitor access or use of the Altizen Service, Altizen Content, or Your Content or to review or edit any Altizen Content or Your Content, but we have the right to do so for the purpose of operating the Altizen Service, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We may consult with and disclose unlawful conduct to law enforcement authorities; and pursuant to valid legal process, we may cooperate with law enforcement authorities to prosecute users who violate the law. We reserve the right (but are not required) to remove or disable access to the Altizen Service, any Altizen Content, or Your Content at any time and without notice, and at our sole discretion, if we determine that the Altizen Content, Your Content, or your use of the Altizen Service is objectionable or in violation of these Terms. We have the right to investigate violations of these Terms and any conduct that affects the Altizen Service.

Use The Altizen Service At Your Own Risk

Our goal is to provide helpful and accurate information on the Altizen Service, but we make no endorsement, representation or warranty of any kind about any Altizen Content, information, services or recommendations. The accuracy of the data collected and presented through the Altizen Service is not intended to match that of medical devices or scientific measurement devices.

We are not responsible for the accuracy, reliability, effectiveness, or correct use of information you receive through the Altizen Service. If you rely on any Altizen Content or the Altizen Service, you do so solely at your own risk.

Consult Your Doctor Before Using The Altizen Service

The Altizen Service is not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition (including but not limited to any back, shoulder or other musculoskeletal conditions or issues, or heart conditions) consult your doctor before using the Altizen Service. As the Product includes the use of lights, you may wish to disable this function if you have a photosensitive condition. If you experience a medical emergency, stop using the Altizen Service and consult with a medical professional. We are not responsible for any health problems that may result from training programs, consultations, products, or events you learn about through the Altizen Service. If you engage in any fitness program you receive or learn about through the Altizen Service you agree that you do so at your own risk and are voluntarily participating in these activities.

Excessive standing may lead to the following issues: varicose veins, joint compression, muscle fatigue, coronary heart disease, foot problems.

Use Common Sense

Use of the Altizen Service should not replace your good judgment and common sense. Please read and comply with all safety notices that accompany your Altizen product or service, including those located on our Why Stand  page.

Copyright Policy

IWS respects copyright law and expects Altizen users to do the same. It is IWS’ policy to terminate in appropriate circumstances account holders who repeatedly infringe the rights of copyright holders.

Additional Policies Apply To Product Orders

Altizen’s Terms of Sale and Return Policy and Warranty apply to purchases made through the Altizen store at www. altizen.com. All orders placed are subject to IWS’ acceptance. We may accept, decline, or place limits on your order for any reason.

Feedback And Submissions Policy

If you submit comments, ideas, or feedback to us, you agree that we can use them without any restriction or compensation to you. We do not waive any rights to use similar or related ideas or feedback previously known to us, developed by Altizen, or obtained from sources other than you.

Contests And Giveaways

Additional terms and conditions may apply to contests, giveaways and other promotions sponsored by Altizen and its partners. It is your responsibility to carefully review those terms and conditions

You Agree to Receive Alerts And Notifications

As part of your use of the Altizen Service, you may receive notifications, text messages, alerts, or emails. You agree to the receipt of these communications. You can control receipt of non-service related communications from your account settings. You are responsible for any messaging or data fees you may be charged by your wireless carrier.

We Are Not Responsible For Third-Party Links On The Altizen Service

The Altizen Service contains links to third-party websites, apps, services and resources (collectively “Third-Party Services”) that are not under our control. We provide these links only as a convenience and are not responsible for the content, products or services that are available from Third-Party Services. You acknowledge sole responsibility and assume all risk arising from your use of any Third-Party Services.

IWS Does Not Control Third-Party Services That You Link With Your Altizen Account

The Altizen Service may provide the opportunity for you to link your Altizen account, Altizen data, or the Altizen Service with Third-Party Services. Although we offer this opportunity, you acknowledge that any Third-Party Services that you use in connection with the Altizen Service are not part of the Altizen Service. You acknowledge that these Terms and the Altizen Privacy Policy do not apply to any Third-Party Services. You are responsible for reading and understanding the terms and conditions and privacy policy that applies to your use of any Third-Party Services.

Changes To The Altizen Service

IWS may change or discontinue, temporarily or permanently, any feature or component of the Altizen Service at any time without notice. Altizen is not liable to you or to any third party for any modification, suspension or discontinuance of any feature or component of the Altizen Service. We reserve the right to determine the timing and content of software updates, which may be automatically downloaded and installed by Altizen products without prior notice to you.

Termination

If you violate these Terms, we reserve the right to deactivate your account or terminate these Terms, at our sole discretion, at any time and without notice or liability to you. Upon any such termination, we may delete Your Content and other information related to your account. You may cancel your account at any time by contacting customer support. Upon any termination, discontinuation or cancellation of the Altizen Service or your account, the following provisions of these Terms will survive: Posting Your Content On The Altizen Service; IWS’ Rights; Our Enforcement Rights; Consult Your Doctor Before Using The Altizen Service; Termination; Disclaimers; Indemnity; Limitation of Liability; Dispute Resolution; and General Terms.

Disclaimers

THE ALTIZEN SERVICE AND ALTIZEN CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Altizen Service or Altizen Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of the Altizen Service or any Altizen Content. You acknowledge and agree that if you rely on any Altizen Content or the Altizen Service, you do so solely at your own risk.

Indemnity

You will indemnify and hold harmless IWS and its officers, directors, employees and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable attorneys’ fees arising out of or in any way connected with

  • your access to or use of the Altizen Service,
  • Your Content, or
  • your breach of any warranties made by you hereunder or your violation of any other provision of these Terms. We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Limitation Of Liability

NEITHER IWS, ITS SUPPLIERS OR LICENSORS, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE ALTIZEN SERVICE WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE ALTIZEN SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT IWS HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IN NO EVENT WILL IWS’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE ALTIZEN SERVICE EXCEED THE AMOUNTS YOU HAVE PAID TO IWS FOR USE OF THE ALTIZEN SERVICE OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO IWS, AS APPLICABLE. THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN IWS AND YOU.

Dispute Resolution

You agree that any dispute between you and IWS arising out of or relating to these Terms of Service, the Altizen Service, or any other IWS and/or Altizen products or services (collectively, “Disputes”) will be governed by the arbitration procedure outlined below.

Governing Law: We want to address your concerns without needing a formal legal case. Before filing a claim against IWS, you agree to try to resolve the Dispute informally by contacting [email protected]. We’ll try to resolve the Dispute informally by contacting you through email. If a dispute is not resolved within 15 days after submission, you or IWS may bring a formal proceeding.

Informal Dispute Resolution: The Terms of Service and the resolution of any Disputes shall be governed by and construed in accordance with the laws of the Republic of Singapore without regard to its conflict of laws principles.

Opt-out of Agreement to Arbitrate:You can decline this agreement to arbitrate by contacting [email protected] within 30 days of first accepting these Terms of Service and stating that you (include your first and last name) decline this arbitration agreement.

Arbitration ProceduresAny dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator (appointed by IWS). The language of the arbitration shall be English Exceptions to Agreement to Arbitrate: Either you or IWS may assert claims, if they qualify, in small claims court in Singapore. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Altizen products or Altizen Service, or infringement of intellectual property rights (for example, trademark, trade secret, copyright or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above.

No Class Actions:You may only resolve Disputes with IWS on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed under our agreement.

Judicial Forum for Disputes:In the event that the agreement to arbitrate is found not to apply to you or your claim, you and IWS agree that any judicial proceeding (other than small claims actions) will be brought in courts of Singapore. Both you and IWS consent to venue and personal jurisdiction there.

Limitation on Claims:Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Altizen products or Altizen Service must be filed within one.

  • year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.

General Terms

Except as otherwise stated herein, these Terms constitute the entire and exclusive understanding and agreement between IWS and you regarding the Altizen Service, and these Terms supersede and replace any and all prior oral or written understandings or agreements between IWS and you regarding the Altizen Service and Altizen Content. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without IWS’ prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. IWS may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Any notices or other communications provided by IWS under these Terms, including those regarding modifications to these Terms, will be given:

  • via email; or
  • by posting to the Altizen Service.

For notices made by e-mail, the date of receipt on the message will be deemed the date on which such notice is transmitted.

IWS’ failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of IWS. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Additional Terms May Apply

Additional terms may apply to certain products or services. In the event that there is a conflict between these Terms and any additional terms, the additional terms will control.

Contact Us

Please contact us if you have any questions about these Terms.
Ideal Workspace Pte Ltd.
People’s Park Centre
101 Upper Cross Street # 05-16
Singapore 058357
[email protected]